Lullaby Universe Support

Music for quieter family moments. Lullaby Universe brings together lullaby albums, personal favorites and an independent ambience mixer.

Contact support

Email support@lullabybutton.com. Please include your device model, iOS version, app version and a short description of the issue. A screenshot can help. Do not send passwords, payment card details or personal information about a child.

Playback and albums

Tap Play to begin. Swipe the album covers left or right and let the nearest cover settle in the center. Previous and Next change tracks. Playback continues through the available albums until you pause it. The star beneath a track’s name adds it to User favorites; tap the star again to remove it. Favorites appear in the order you added them and are stored on your device.

Sound Mixer

Open Sound Mixer to adjust music and each ambience separately. Gentle Waves, Ocean Waves, Wind, River, Water Flow, Rain, Heavy Rain, Evening and Crickets can be mixed at independent levels. Mute All Ambience silences the ambience channels without changing the music level. If you hear no sound, check device output, Bluetooth routing, in-app levels and mute controls.

Three days free, then monthly access

Version 1.1.0 provides three days (72 hours) of full access without advertisements. No payment is required to begin, and complimentary access does not automatically turn into a paid subscription. After three days, an active monthly subscription is required to continue accessing the content. Reinstalling with the same Apple Account does not restart the complimentary period.

The only plan is an automatically renewing monthly subscription, with a U.S. base price of US$4.99/month. The App Store displays your localized price before confirmation. The subscription renews until canceled. There is no annual or lifetime plan and no AdMob advertising in version 1.1.0.

Initial Apple verification and purchases/restores may require internet. The included 12 albums and 125 tracks can be played offline while access is valid.

Restore or manage a subscription

Use Restore Purchases in the app with the Apple Account used for the original purchase. On iPhone or iPad, open Settings, tap your name, then Subscriptions to manage or cancel. Cancellation stops future renewal; access normally continues until the paid subscription period expires. Apple processes payments and handles billing and refund requests. See Apple’s subscription cancellation guide and Apple’s purchase support.

Favorites and changing devices

Favorites are stored locally. They are not currently synchronized through a Lullaby Universe account. Removing the app can remove your favorites and preferences. A subscription restore restores the verified purchase entitlement, not a separate cloud copy of your favorites.

Rate the app

Use Rate Us to open the App Store review page once the app is publicly available. Ratings and reviews do not unlock content or extend complimentary access.

Family use

The app is operated by a parent or caregiver. Use a comfortable low volume and keep devices safely out of a baby’s reach. Lullabies are for relaxation and entertainment; they are not medical treatment and do not guarantee sleep.

Privacy and terms

Lullaby Universe Privacy Policy
Apple Standard Licensed Application End User License Agreement

Last updated: 1 November 2026.